For questions regarding shipping, click here

For questions regarding maintenance, click here

What is the build process?

We have all of our wheels handbuilt in Greenville, SC by very experienced wheelbuilders. The wheels are trued and tensioned to spec utilizing a tension meter that is calibrated every second wheelset. We thoroughly stress relieve 4-6 times in the tensioning process so the wheelset is ready to ride. Every wheelset is checked over by three people before being shipped out. A wheelset is only as good as the build, so we make sure we can monitor every aspect to ensure the highest quality. We use brass self-locking nipples which add a small amount of weight but really add to the durability of the wheels.

Can I order a mixed set of wheels?

Yes. We know that sometimes the best wheelset for someone is not the same depth on the front and rear so why limit selection. For ordering mixed sets of wheels, go to our single wheels section. Choose which front you want, and choose which rear you want. It's as simple as that

Can I ride carbon wheels in the rain?

Our carbon rims have a very nice braking surface to them, and with the carbon specific brake pads we have found braking performance to be very smooth. However, in the wet conditions it can take a revolution or two of the wheel before the braking surface dries and the wheels really begin to stop. If you are riding in the rain, please plan accordingly to leave extra distance for stopping.

How are the wheels so inexpensive?

One of the goals at Boyd Cycling is to get people the highest quality products at the best prices. Boyd has been racing for many years and thinks everybody should have access to the top of the line equipment. When you see a $2700 set of wheels you have to wonder how much of that cost is due to sponsorship, huge advertising budgets, and different layers of distribution. At Boyd Cycling we don't sponsor pro tour cycling teams, we don't place multiple full page advertisements in expensive cycling magazines, and the wheels are coming directly from us to you. This means you can get the same high quality wheelset for one-third to one-half of what the big name companies are charging.

Do the wheels come with Quick Release skewers?

Yes, the skewers are included with the wheels but are not included in the listed weight of the wheels.

Do you offer a crash replacement?

Yes, we know that you are using these wheels in hard training and racing. Things can happen and we have all seen wheels get damaged in a crash. We don't want you to have to buy a full new wheel so we have a crash replacement policy in effect.

For carbon clinchers it would be $250 (except the 85mm which would be $300)
For carbon tubulars it would be $200 (except the 88mm which would be $250)
For alloy wheels it would be $100

These prices pretty much cover our costs to replace the rim for you.  This would cover the cost of the new rim, labor for rebuilding, and even shipping back to you for domestic shipping in US (you would have to ship the wheel to us). If any spokes need to be replaced we will do that at $2 per spoke.